At 96ph, we take the privacy and security of your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, how we use it, and the rights you have as a 96ph player based in the Philippines.
This Privacy Policy ("Policy") describes how 96ph ("96ph," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you" or "Player") who access or use the 96ph website at 96ph.one and all related services.
96ph is committed to protecting your privacy in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations issued by the National Privacy Commission (NPC). By registering for a 96ph account or using any part of the 96ph platform, you acknowledge that you have read, understood, and agree to the collection and use of your personal information as described in this Policy.
This Policy applies to all personal information collected through the 96ph website, mobile-optimized platform, customer support channels, and any other interaction you have with 96ph. It does not apply to third-party websites or services that may be linked to or from the 96ph platform — those third parties operate under their own privacy policies.
We may update this Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The most current version will always be available at 96ph.one/privacy-policy. Your continued use of the 96ph platform following any update constitutes your acceptance of the revised Policy.
96ph uses industry-standard SSL/TLS encryption to protect all data transmitted between your device and our servers. Your account credentials and financial information are stored using secure, salted hashing and encryption protocols.
As a 96ph player, you have the right to access, correct, and request deletion of your personal data at any time. Submit a data request through our live chat support and we will respond within the timeframes required by Philippine law.
96ph does not sell, rent, or trade your personal information to third-party marketers. Your data is shared only with trusted service providers who assist us in operating the platform, and only under strict confidentiality agreements.
Our data practices comply with the Data Privacy Act of 2012 (RA 10173) and the regulations of the National Privacy Commission of the Philippines. We maintain a registered Data Protection Officer (DPO) as required by law.
We use cookies and similar technologies only to improve your 96ph experience — for session management, platform analytics, and personalizing game recommendations. You can manage cookie preferences through your browser settings.
Promotional emails and SMS notifications from 96ph are opt-in only. You may unsubscribe from marketing communications at any time through your account settings or by contacting our support team — without affecting your ability to use the platform.
96ph collects the following categories of personal information from players:
96ph collects personal data through the following means:
96ph processes your personal data for the following purposes and on the following legal bases under RA 10173:
4.1 96ph does not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
4.3 In the event of a merger, acquisition, or sale of all or part of 96ph's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
5.1 96ph retains your personal data for as long as your account is active and for a minimum of five (5) years following account closure, in compliance with Philippine anti-money laundering regulations (RA 9160 as amended) and PAGCOR record-keeping requirements.
5.2 Gaming transaction records and financial data are retained for a minimum of five (5) years from the date of the transaction.
5.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 96ph will securely delete or anonymize the data.
5.4 Data retained solely for legal compliance purposes will be stored securely and will not be used for any other purpose during the retention period.
6.1 96ph implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
6.2 While 96ph takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your 96ph account credentials.
6.3 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 96ph will notify the National Privacy Commission and affected players in accordance with the requirements of RA 10173 and NPC regulations.
7.1 96ph uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. The types of cookies we use include:
7.2 You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the 96ph platform.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 96ph:
To exercise any of these rights, please contact our Data Protection Officer via live chat or at the email address listed in Section 10 below. We will respond to all verified requests within fifteen (15) days as required by NPC regulations.
9.1 The 96ph platform is strictly for persons aged twenty-one (21) years and above, in compliance with Philippine gaming regulations. 96ph does not knowingly collect personal data from individuals under 21 years of age.
9.2 If we become aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data, and report the matter to the relevant regulatory authority where required.
9.3 If you are a parent or guardian and believe your child has registered on 96ph, please contact our support team immediately via live chat so we can take prompt action.
If you have any questions, concerns, or complaints regarding this Privacy Policy or 96ph's data processing practices, please contact our Data Protection Officer through the following channels:
If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph.
This Privacy Policy was last updated in May 2026. 96ph reserves the right to update this Policy at any time. The most current version will always be available at 96ph.one/privacy-policy. Your continued use of the platform following any update constitutes acceptance of the revised Policy.
Now that you know how 96ph safeguards your personal data, you can play with confidence. Join thousands of Filipino players enjoying live casino, slots, and bingo — all in a secure, regulated environment. Must be 21 or older.
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